Cake! Network
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Terms & Conditions

Membership Terms and Event Terms. Last updated 2 November 2026.

About these terms

These terms are published by The Cake Network Pty Ltd (ABN 91 691 434 821), trading as Australian Cake Decorating Network, referred to here as "we", "us", "our", or "Cake! Network".

We operate cakenetwork.com (and its subdomains), the legacy domains austcakedecoratingnetwork.com and acdn.me, and the Cake! Network App (cakenetwork.app) for iOS and Android.

This page is the contractual side of your relationship with us. It sets out two separate agreements:

Your personal information is handled in accordance with our Privacy Policy. How we expect members to treat each other, both in the community and at our events, is set out in our Community Guidelines.

Membership Terms & Conditions

Your Cake! Network membership is subject to these terms.

Who can join

Membership is open to anyone with an interest in cake decorating, whether you decorate professionally, run a cake business, or do it purely for the love of it. A membership may be created under a business name.

Emails

When you create an account or join, you give us permission to email you from time to time, whether or not you go on to become a paying Member. You can unsubscribe from marketing emails at any time; we'll still send essential service messages such as receipts, renewal notices, and account or security notices.

Refusing or ending a membership

Membership is a community we curate. We may decline or end a membership where a member operates, or is acting on behalf of, a business that competes directly with Cake! Network itself, such as another cake-decorating membership community or course platform. This isn't aimed at members who teach their own classes or run a cake business; teachers and cake businesses are genuinely welcome here. If we decline your membership, we refund you in full; if we end an existing membership on this ground, we refund the unused portion of the annual term.

How we expect members to behave, and what happens when something goes wrong (a quiet word first, a pause if it continues, and, in serious cases, ending a membership, with an appeal route) is set out in our Community Guidelines, which we ask all members to follow. You won't be removed for an honest mistake or a one-off disagreement; removal for cause is for repeated or serious breaches. If we end a membership for cause, the unused part of the annual term isn't refunded, except where the Australian Consumer Law requires it.

If anything in the Community Guidelines and these terms ever conflicts, these terms prevail.

Members in business

If you're in business (you sell your cakes, cookies, or other baked goods, or take any payment for them), you agree to comply with all laws that apply to you, including food safety, work health and safety, insurance, and licensing. Meeting those obligations is your responsibility, not ours, and it's a condition of membership.

Changes to membership

Membership benefits and inclusions may change from time to time, and we may add or remove them without prior notice. If we change the membership fee, we'll let current members know before it takes effect.

Subscription and refunds

Membership is a recurring annual subscription. You're automatically billed for the next year on the anniversary of the date you joined, unless you cancel before then. If you joined with a discount, it applies to your first 12 months only (as shown at checkout); after that, the membership renews at the standard price unless you cancel.

If you paid by debit card, credit card or direct debit, cancel through your account on the website.

Other ways to cancel:

  • use our contact form (this works for any payment method, and we'll cancel it for you if you ask);
  • if you paid by PayPal: log in to PayPal, go to recurring billing, and cancel the subscription.

If you forget to cancel and your renewal is charged, you can request a full refund of that renewal payment within 30 days of the charge through our contact form. We offer this so a forgotten renewal you didn't want doesn't cost you. After the 30-day window, your membership runs to the end of the annual term and the unused portion isn't refunded, except where the Australian Consumer Law requires otherwise. If you cancel during a paid term, your access continues to the end of that term, the membership doesn't renew the following year, and the unused portion isn't refunded, except where the Australian Consumer Law requires otherwise.

Your use of our content

Different membership levels give you access to a range of courses, masterclasses, the magazine, articles, and other materials we've created or licensed for the Cake! Network community. Your access is for your own learning, and the techniques you pick up are yours to use freely.

What's allowed:

  • Watching, reading, and practising at home.
  • Using techniques you learn in your own decorating, including in cakes you sell or compete with.
  • Sharing photos of your own work, including cakes inspired by what you've learned.

What's not allowed:

  • Recording, screenshotting, downloading, or copying our course material to share, sell, post elsewhere, or otherwise redistribute.
  • Using our course material to teach others, run your own classes, or build a competing course.
  • Posting our materials on third-party platforms.
  • Passing off one of our class projects as your own original design, for example by reproducing it unchanged and marketing it under your own name without crediting the class.

If you teach cake decorating commercially or run your own classes, you're welcome as a member, but you can't use our course content as your teaching material. You're free to teach techniques you've learned (techniques aren't ours to own); you're not free to use our videos, recipes, slides, or written material to do it.

If you breach this clause, we may end your membership without refund (except where the Australian Consumer Law requires otherwise) and pursue any other rights we have under copyright law.

Member content

Some of the value of being a member is what other members share with the community. As a member, you give us a non-exclusive, royalty-free licence to use, reproduce, adapt, edit, publish, and create derivative works from content you have shared with us or with the broader Cake! Network community (photos, videos, reels, recipes, tutorials, written tips, and comments) for the purpose of celebrating member work, promoting the community, and producing articles, social posts, course material, and other content. Where reasonably practicable we attribute the use to you, by name, handle, or both.

What this licence covers. Content you post to any community surface where the audience is more than one person, for example: your own public social accounts, our public website, the Cake! Network community feed, members-only community spaces, course discussion threads, competition entries.

What this licence does not cover. One-to-one private communications between you and us (for example, support emails or direct messages to a staff member), and any content you have specifically asked us to keep confidential.

Affiliate and advertiser agreements

From time to time we partner with other organisations on paid affiliate arrangements, and on competitions and giveaways where a partner advertises or donates a prize. These arrangements vary: some are one-off, some ongoing, some exclusive. A partner may or may not also be a member. We also reserve the right to share any post we think our audience will find relevant.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Amendments

We may update these terms from time to time. The current version is always the one published on this page. Continued use of your membership after we publish a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the Australian Capital Territory.

By becoming a Member you accept these Membership Terms & Conditions.

Event Terms and Conditions

These Event Terms and Conditions (Terms) govern your purchase of tickets for and attendance at events held by Cake! Network.

It is your responsibility to review these Terms prior to the purchase of tickets. By purchasing a ticket you agree to be bound by these Terms. We may update these terms from time to time. The current version is always the one published on this page. Where a change affects your refund, cancellation, or privacy rights, we'll let you know by email if you have a ticket to an upcoming event, and you may request a refund of your ticket price within 14 days of that notice. For non-material changes (for example, an updated email address or a clarifying rewrite), the current published version applies from the date we publish it.

Refunds and transfers

Tickets do not include travel, accommodation, or insurance.

Refunds. Tickets are non-refundable for change of mind. Where the Australian Consumer Law gives you a right to a refund (including where we cancel the event or fail to supply it), we honour that right. See If we cancel or postpone the event below for what happens when we cancel, Minimum numbers below for the minimum-numbers refund, and Transferring your ticket below if you can no longer attend.

Transferring your ticket. You may transfer your ticket to another person up until seven days before the event. To transfer, send us the following through our contact form: your name and order reference; the new attendee's name, email, and any dietary or accessibility information. We charge an administrative fee of $25 (AUD, GST inclusive) per transfer to cover the staff time to reissue the ticket; we'll send you a payment link with the transfer confirmation. Once payment is received we'll reissue the ticket in the new attendee's name and confirm by email. Once reissued, the new attendee is the ticket holder for the purpose of these terms.

Last-minute emergency transfers. Inside the seven-day window and up until 48 hours before the event, we'll still accept a transfer in genuine emergency cases (illness, family bereavement, last-minute travel disruption) on a best-effort basis. The same $25 administrative fee applies. Catering, dietary, and accessibility commitments cannot be honoured for a transferee notified less than 7 days out; the new attendee inherits the original attendee's seat and prior catering / dietary selections. Transfers within 48 hours of the event are not possible.

Decorator and itinerary changes. The decorators we promote have confirmed their attendance, but sometimes changes happen for reasons outside our control. If a decorator can't attend, we'll let you know as soon as possible and aim to replace them with a decorator working in the same style and at a similar level, though we can't always guarantee an exact match. Where a like-for-like replacement isn't possible, we'll say so clearly.

A change of decorator or a minor change to the itinerary doesn't entitle you to a refund or discount, because the value of the event isn't tied to a single name on the bill. The exception is the headline decorator: if we cannot reasonably replace them, you may treat that as a material change and request a full refund or credit under the If we cancel or postpone the event section.

The headline decorator is the decorator whose name appears first, largest, or most prominently on the cakenetwork.com event page on the day tickets go on sale. Where two or more decorators are presented as co-headliners with equal billing, withdrawal of one (but not all) does not trigger this material-change right, provided at least one billed co-headliner remains. Re-billing a previously-supporting decorator as a headliner after tickets have gone on sale (for example, where the original headliner withdraws and a strong replacement is found) does not retroactively give the previous billing material-change effect; the headline-decorator definition is locked at the original ticket-sale-day snapshot.

Event cancellation or postponement

If we cancel or postpone the event. An event may need to be cancelled or postponed for reasons outside our control (for example, a public-health restriction, widespread natural disaster, venue failure not caused by us, government order, or a withdrawal by the headline decorator we cannot reasonably replace). If that happens we'll let you know as soon as we can, and you can choose between:

  • transferring your ticket to the new event date, if we've set one;
  • a credit to a future Cake! Network event, valid for 24 months from the date of cancellation. If you don't use it within that period, email us and we'll refund the unused balance; or
  • a full refund of the ticket price.

Let us know through our contact form within 14 days of our notification to choose. If we don't hear from you, we'll process a full refund within 14 days of that.

Where we are charged processing fees we cannot recover from the payment processor on a refunded ticket, we will absorb those fees rather than passing them on to you.

Venue changes. Sometimes a venue becomes unavailable and we have to relocate. If we change the venue:

  • within 50km of the original venue: the change does not give rise to a refund right; we'll let you know the new venue and any practical implications (parking, public transport, accessibility) as soon as we can.
  • more than 50km from the original venue: we'll treat the change as a material change and you can choose between a transfer to the new venue, a credit, or a full refund, on the same terms as If we cancel or postpone the event.

Event conduct

It is the responsibility of participants to act in a safe and appropriate manner to ensure the safety of themselves and other participants throughout the event. We reserve the right to refuse entry or require you to leave if your behaviour is deemed unacceptable or unsafe.

Our Cake! Network Community Guidelines describe how we expect members to treat each other in the community, and the same standard applies at our events. If you are asked to leave for behaviour that breaches the Community Guidelines or this clause, you are not entitled to a refund of your ticket. If you believe an ejection was wrong, you can appeal under the If you think we got it wrong section of the Community Guidelines.

Children. Our events are designed for adult participants. Children may attend only as guests of a ticketed adult and are the full responsibility of that adult throughout the event, including during any sessions involving sharp tools, heat, or food handling. Children do not require a separate ticket.

Photography and filming. We take photos and video at our events for promotional and editorial use, including social posts, the magazine, course material, the app, and our website. If you'd prefer not to appear in our promotional content, please make yourself known to the photographer on the day.

Posed photos. When we set up a photo spot at an event (for example, a sponsor backdrop, or themed photo frame), stepping in to pose for the photographer is consent to use those photos in our promotional content. If you'd prefer those shots not be used, let the photographer know at the time, or use the post-event takedown process below.

Live streaming. Some events include live-streamed sessions. Live streams can't be undone (we can't un-broadcast a live feed), and the post-event takedown doesn't cover them. If you'd prefer not to appear, sit out of camera view during the session.

Featured content. If we'd like to use a photo or video of you in a featured context (for example, a magazine cover, a homepage hero image, an app onboarding screen, or the lead image in an advertising campaign where you're the main subject), we'll ask your permission separately before we use it.

Post-event takedown. If you spot a specific photo or video you'd like removed after the event, let us know through our contact form:

  • Social posts, stills, and video: taken down within 5 business days.

We won't recall printed material already distributed, but we won't use that image again.

Dietary and accessibility requirements

When you purchase a ticket, you can provide any dietary requirements, allergies, accessibility needs, or relevant medical conditions through our contact form. It is your responsibility to tell us about any requirement that affects your participation; we cannot guarantee accommodations for needs we are not aware of. For requirements notified at least 14 days before the event, we will use our reasonable endeavours to accommodate them. Requirements notified within 14 days of the event will be considered on a best-effort basis but cannot be guaranteed.

Limitation of liability

To the extent permitted by law, we exclude all conditions and warranties relating to your purchase of tickets for, and attendance at, our events.

Some rights cannot be excluded by contract, including the consumer guarantees under the Australian Consumer Law and any prescribed terms under other legislation. Nothing in these terms limits or excludes those rights.

Where our liability is not excluded by law, our liability is limited to the value of the Cake! Network event ticket purchased.

Minimum numbers

Minimum numbers are required for some events to go ahead. If minimum numbers are not achieved for the event, the event may be cancelled or postponed. Refunds will be made in full in this case for the event ticket only. Refunds for minimum-numbers cancellations are processed within 14 days of the cancellation notice.

Where this fits with our other documents

Personal information you give us when you purchase a ticket or attend the event is handled in accordance with our Privacy Policy. If you are also a Cake! Network member, your Membership Terms & Conditions continue to apply. If there's ever a conflict, these Event Terms & Conditions, but only for your ticket purchase and event attendance, nothing else.

Governing law

These terms are governed by the laws of the Australian Capital Territory.

By purchasing a ticket you accept these Event Terms & Conditions.